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Frequently asked questions

Yes, our jewellery is designed to be anti-tarnish and water-resistant. However, proper care (avoiding perfumes, chemicals, and moisture) will help maintain its shine and longevity.

Orders are typically delivered within:

- Metro cities: 2–4 business days
- Other locations: 3–7 business days
Delivery timelines may vary depending on your location and courier service.

Yes, COD is available on selected locations. We may contact you via call or SMS to confirm COD orders before dispatch.

We accept returns only for damaged, defective, or incorrect items. Returns for change of mind, preference, or sizing are not accepted.

No. Earrings are strictly non-returnable due to hygiene and safety reasons.

Please contact us within 24 hours of delivery with:

A complete unboxing video
- Clear photos of the issue
Without valid proof, claims may not be accepted.

Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible.

Address changes are allowed only before dispatch. Please contact us immediately for any updates.

If delivery fails due to unavailability or refusal, the order will be returned (RTO). Re-dispatch will require prepaid shipping charges.

Once your order is shipped, tracking details will be shared via SMS/email.

Yes, we ship across India through reliable courier partners.

You can reach us via:

- Email: goldenhuesco@gmail.com
- Instagram: @goldenhuesco
-WhatsApp: +91 9878044117

We aim to respond within 24 hours.

Yes, all payments are processed securely via trusted payment gateways. We do not store your card or banking details.

Free shipping may be available on selected offers or order values, as displayed on the website.